Please read our terms and conditions carefully as making a purchase is acceptance of these terms.

YOU MUST BE OVER 18 TO ORDER FROM THIS WEBSITE.
All prices are in Australian Dollars.
We attach great importance to discreet packaging and shipping.

1. EXCHANGE AND REFUND POLICY
We respect your confidentiality.
All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party.

MOST OF THE PRODUCTS FROM RISQUE ADULT BOUTIQUE ARE CLASSIFIED AS MARITAL AIDS AND CANNOT BE RETURNED FOR HEALTH REGULATIONS PURPOSES, SO PLEASE, BE SURE OF YOUR SELECTION BEFORE ORDERING.
(See our RETURN POLICY section for more information).

All sales items are non-returnable unless faulty.

For all the candy girl japanese love dolls, there is no warranty on this range of products, for whatever reason, after the order has been delivered in good condition.

If a product is faulty or unavailable and we cannot provide you with the same one because it is sold out, we will proceed to a refund.

To enable us to refund you, goods must be returned to us within 14 days, AFTER NOTIFICATION FROM YOU, 7 days after the date of reception of your purchase.
Goods returned to us without notification cannot be exchanged for goods.
Please retain proof of postage.

In the rare event you have a faulty item, PLEASE CONTACT US by phone 04 04 33 95 75 (we might be able to give you a trick to solve your problem) or email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returning it to us at the following address for an exchange:

RISQUEBOUTIQUE.COM
PO BOX 431
POTTS POINT NSW 1335
AUSTRALIA

Please note when returning goods postage will not be refunded.

Goods returned for exchange must in all respects be in the condition you received them.

FOR ADULT SEX TOYS:
There is sometimes a simple solution to fix a toy by proceeding as follows:

- Make sure you have the batteries in correctly - this is the most common cause of malfunction.
- Make sure the cap is tightly closed! (Especially for waterproof products)
- Check battery contacts, springs sometimes can compress - extend them a little.
- Check contacts for corrosion a greenish colour on the metal of the battery contact.

If, after checking all the above points, the product is still not working, we will gladly replace it.

For your information:
- Prolonged use may result in motor failure due to overheating.
- Use of Alkaline batteries is the most common cause of "Burnout". We recommend that only Heavy Duty batteries are suitable for use in Adult Toys. except for the products from the brands CALIFORNIA EXOTICS NOVELTIES and DOC JOHNSON. 

FOR DVD’S : Before you send back any "faulty" product may we first ask you to follow a few simple testing points as follows.

- Check the movie format of your DVD & if it can be played on your DVD player & television.
- Check if your TV set can receive PAL and NTSC signals.
- Check the zoning of your DVD player and the zoning of the DVD.

NTSC (National Television System Commitee) and PAL (Phase Alternating Line) are Television Broadcast formats. NTSC is used in North America, Japan and South America. PAL is used in Australia, SE Asia, UK and Europe.

Most PAL DVD players and televisions made in the past 5 years or so generally support NTSC playback. This means that they will successfully play DVDs in the NTSC format. However, both the DVD player and the television set must be NTSC capable to allow playback. The ability of X-box and PlayStation games console to playback NTSC format appears to vary from one DVD title to another.

To check if your TV set can receive PAL and NTSC signals, refer to your instruction manual, or ask at the place you bought your TV. If they don't know, try contacting the manufacturer of your TV set.

All our DVDs are zone "Multi Region" and can be played on all DVD players, unless specified otherwise.

Please note, our return policy does not apply to goods which have been used and where the purchaser is dissatisfied with the content.

RISQUE BOUTIQUE reserves the right to proceed to a refund at any time if it is not possible to provide the product to our customers for any reason whatsoever.

2. DESCRIPTION OF PRODUCTS
Certain fabrics reflect light differently depending on lighting conditions, resulting in apparent colour variations shown in the catalogue. Therefore, colours depicted should be used only as a guide.
Please note, the packaging and images on some products listed on this site may slightly vary from the product received.
In order to adapt to customer feedback we reserve the right to amend and improve product specifications and lingerie fabrics and trims.

3. PAYMENTS AND SHIPPING
Our secure server and SSL protected ordering system helps assure the security of your private information at any point during your transactions with us. We take great precautions to protect any of your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Free delivery on all Internet orders over $ 150:
- Offer valid in AUSTRALIA only.
All orders should be made by credit cards. We accept all major credit cards (VISA, MASTERCARD) and PAYPAL accounts.
Postage and packing for international orders to NEW ZEALAND, NEW-CALEDONIA, FRENCH POLYNESIA, UNITED STATES, SINGAPORE and all other countries from ASIA-PACIFIC are charged at a flat rate of $25, or $15 only if your order is over $150.
(For other destinations, feel free to contact us)

PLEASE NOTE: RISQUEBOUTIQUE.COM RESERVES THE RIGHT TO ASK FOR EXTRA FEES FOR ORDERS AND CONTACT THE CUSTOMER IF POSTAGE AND PACKING EXCEEDS THE COST OF AU$30.
The customer is responsible for the importation of products into their country.
4. PRIVACY AND SECURITY
Secure ordering
- All purchases are made via secure server.
- Your personal details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our company. This information will confidentially always remain with us.
WE DO NOT STORE ANY CREDIT CARD DETAILS.

Your Privacy
For your privacy, any issues relating to this site will be discreetly and confidentially handled, including purchasing, payment options, packaging and contacts.

See our PRIVACY AND SECURITY section for more details.
5. NEWSLETTERS AND PROMOTIONS
By entering your email address to our NEWSLETTER subscription section, you accept to receive news and updates from us. If you do not wish to receive this information, please unsubscribe in our NEWSLETTER section or email us to remove your email address from receiving these communications.

Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from its database personally identifiable information that has been submitted.